Cooperation commitment
1. New equipment promise
Our company guarantees that the goods provided to customers are brand new, complete and unused equipment.
2. Confidentiality commitment
Our company promises that without the written permission of any party, the other party's related drawings, technical information, business information and other business secrets and technical secrets must not be leaked to third parties in any way.
3. After-sales service commitment
(1) Two months from the date of shipment of the equipment, Party B is responsible for non-human faults in a timely and free warranty within one year (when the equipment is faulty, the after-sales service staff will respond within 2 hours after receiving the notification. According to the situation, personnel must be in place within 48 hours. No later than 60 hours, to ensure the continuity of production by the buyer;
(2) After the equipment has passed the warranty period, if there is a problem, the two parties communicate and deal with it. If necessary, after-sales personnel will be sent to repair it, and only the cost will be charged. Zh
(3) During the warranty period stipulated in the contract and technical agreement signed by the two parties, the company will provide a warranty for quality problems that are not caused by human damage during the normal use of our products.
FAQ
Q1: Are you factory or trading company?
A: We are factory, with our R&D team, production department, from battery welding machine, etc design , drawing, process, assembly,commission, and final package and shipping.
Q2: Do you accept customization?
A2: YES. we accept customized machine. our strong R&D with 10+year rich experience can do customization.
Q3: About Price?
A3: Price is negotiable. It can be changed according to each battery welding or sorting machine internal configuration ,and also your order quantity.
Q4: About delivery?
A4. Standard welding machine can be delivered within 10days. Customized battery assembly machine can be delivered within 40days or negotiable.
